Good afternoon! It’s time to update you on a fascinating new concept in the world of customer relations and conversations: Conversational Intelligence. What the heck is that, you might ask? And is there AI in it? The answer to both questions is yes. But how...
Oh, smackers… This one is actually too good to share! But I wouldn’t be Hanneke Vogels if I withheld this golden tip from you. Have you ever dreamed of a tool that can actually automate everything you currently do with your mouse? Well, that tool exists...
In the world of sales and marketing, connecting with our customers and leads is vital. That’s where customer relationship management (CRM) tools come in. They help us manage our relationships with customers, track sales, and execute effective marketing...
Email personalization is often seen as an effective strategy, but it’s just child’s play. True professionalism in sales goes beyond filling in placeholders in an email template. Let’s take this a little further. The Problem with...
